Milliebeth Babywear trades in accordance with the Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No.2334).

Should you have the need to return an item you must inform us via email prior to doing so. You have seven days from the day after you receive your order to do this. Please state the reason for return and despatch the item enclosing a copy of the original packing slip.

It is the customers responsibility to ensure the safe return of the package, you must therefore, return the item by Recorded Delivery or other trackable service. 

If the items are returned to us in the timescale stipulated and in the same condition as they were originally sent a refund will be immediately issued (minus shipping fees).

For goods returned after the period mentioned above we reserve the right to charge the following:

Goods returned 10-14 days a 20% restocking charge

Goods returned 15-28 days a 50% restocking charge

Goods returned after 28 days will not be refunded 

International Buyers-when returning goods you must ensure that you complete the return documentation correctly stating the parcel is a return to the UK and not an import. In the event of the documentation being completed incorrectly customs charges may be incurred by Milliebeth Babywear which in turn will be deducted from your refund.